Dictaphone's service contracts are as valuable as our products themselves. For information related to your existing pre-purchased Assured Performance Plans or Software Maintenance Agreements, call our Service Support Center weekdays, 8:00 a.m. - 5:00 p.m. eastern time, at 800-228-1210.
Assured Performance Plan (APP)
Purchasing an Assured Performance Plan (APP) for your product ensures that it will be maintained in an efficient operating condition for the term of the contract. There are several options available.
Software Maintenance Agreements (SMA)
Dictaphone's Software Maintenance Agreement enhances your Enterprise Express Extended Assured Performance Plan giving you the comfort of knowing your system is running the most up-to-date software available.