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| Employee Productivity Suite (EPS) |
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| Features and Benefits |
- Leverages Nuance’s industry-leading speech recognition technology, Nuance Recognizer 9.0, to deliver superior accuracy and high call routing completion rates.
- Natural language processing makes the system remarkably easy to use while dramatically increasing employee adoption.
- A Call ReDirect feature, allows employees to redirect their phone calls to up to eight pre-defined phone numbers or by adding a specific phone number on the fly, ensure they can always be reached by colleagues.
- Automated call routing reduces cost as the need for operator intervention is eliminated.
- Single-number access to any employee, department, or location increases employee productivity by reducing the time spent searching through directories, punching names into touchtone systems (DTMF), or waiting on hold for an operator.
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| Related Information |
| FAQs - Internal Dialer |
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| Internal Dialer Brochure |
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(241 KB) |
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| Contact Information |
| To contact the EPS Sales team please call 1 866-9-NUANCE (682623) and say "Sales Department” or by email at eps.contact@nuance.com |
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